Refund policy
Return & Refund Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not happy, our return and refund policy is here to help.
Returns
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You can request a return within 7 days of receiving your order.
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Items must be unused, in their original condition, and in the original packaging.
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Certain products such as custom items, sale items, may not be eligible for return.
Refunds
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Once your return is received and inspected, we will notify you via email.
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If approved, your refund will be processed to your original payment method within 5–10 business days.
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Shipping costs are non-refundable (unless the return is due to our error or a defective item).
Exchanges
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We only replace items if they are defective, damaged, or the wrong product was sent.
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If you need to exchange an item, please contact us at Info@PesachKits.com
Order Cancellations
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Orders can be canceled within 24 hours of purchase. After that, the order may already be processed/shipped.
Shipping for Returns
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Customers are responsible for paying their own shipping costs for returning items, unless the return is due to our mistake.
Contact Us
If you have any questions regarding our return and refund policy, feel free to reach us at Info@PesachKits.com